Manage
Your
Stakeholders

By applying this procedure BMAP 03/000 Issue 1/2020 Revision A

Who are my stakeholders?

Anybody who has an interest or influence on your business

You need to know who your stakeholders are and what they want from you and your company to be successful. This procedure seeks to provide a degree of due diligence for executives, whose decisions often favor one stakeholder community at the detriment of another. This is done in accordance with clause 4.2 of the Business Management Systems Standard BMS75000:2020

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What can it do for your business?

Identifies all who have a stake in your business

Builds stakeholder confidence

Gives guidance on priorities

Sound and correct decision making

Greatly improves communications

Informs you as to the outcome of decisions

Tells you what is expected of you and your company

Warns you against making errors

The Contents

The contents of procedure BMAP03/000 are


1.0 Purpose

2.0 Responsibility

3.0 Benefits and Detriments (What If?)

4.0 Procedure

4.1 Identifying and Registering Our Stakeholders

4.2 Determining What our Stakeholders Want

4.3 What We Want from our Stakeholders

4.4 Relevance and Extent of Stakeholders' Interest

4.5 Balancing Stakeholder Expectations

4.6 Stakeholder Care and Engagement Program

4.7 Maintaining and Improving Stakeholder Relations

5.0 Related Records, Procedures and Supporting Information

6.0 Quality Audit Requirement

Appx A Procedure Change History and Record

Appx B Lessons learnt and opportunities for improvement

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Technical Specification

Name Value
Pages 34
Type Documented Procedure
Doctype Microsoft Edge PDF Document (.pdf)
Size 1.13 MB (1,186,279 bytes)
Date/Time 23 ‎November ‎2020, ‏‎11:14:20
Configuration BMAP03/000 Issue 1/2020 Revision A
Replace/Supersedes No Previous \Issues
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