Respect for Your
Quality System Documentation

Using this Manual for your QA System Premier Level Document

Why do you need a documented policy manual?

To tell your management what you want and give to your customers to show you mean quality in product and service

The quality manual is your own statement as to how serious you are about the quality of your products, processes, and services. It details the scope of your quality management system and as such complies with clause 4.0 and directs your own staff to the relative administrative procedures required for compliance with the requirements of this standard.

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What can it do for your business?

Provides a host and means by which to publish and promote your quality policy

Enables you to show prospective customers what your quality policy and practices are.

Clearly defines the scope of your quality management system

Directs staff to the documented procedures which gives direction and advice

Contains 30 policy statements on what your intentions are.

Explains the company structure and its executive.

Sets down the foundation for the Quality Management System

Lists the documents and records which you need to be effective

The Contents

The contents of the quality policy manual are


00 Quality Policy Mission Statement

1.0 Organization roles, responsibilities and authorities.

2.0 Quality management system and its processes

3.0 Leadership and commitment

4.0 Organization, responsibility and authority

5.0 Quality management system planning and changes

6.0 Risks and opportunities

7.0 Quality objectives

8.0 Support and resources

9.0 People and human resources

10.0 Infrastructure and environment for the operation of processes

11.0 Organizational knowledge

12.0 Competence, awareness and communication

13.0 Documented information

14.0 Operation planning and control

15.0 Determination of requirements for products and services

16.0 Design and development of products and services

17.0 Control of externally provided products and services

18.0 Production and service provision

19.0 Identification and traceability

20.0 Preservation and external providers property

21.0 Post-delivery activities

22.0 Control of changes

23.0 Release of products and services

24.0 Control of nonconforming process outputs, products and services

25.0 Performance evaluation

26.0 Customer satisfaction

27.0 Analysis and evaluation

28.0 Internal audit

29.0 Management review

30.0 Improvement

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Technical Specification

Name Value
Pages 23
Type Policy Manual
Doctype Microsoft Edge PDF Document (.pdf)
Size 940 KB (962,580 bytes)
Date/Time 24 ‎April ‎2016, ‏‎16:28:30
Configuration ISO9001:2015 QAP Issue 2 Revision A
Replace/Superseded Replaces ISO9001:2015 QAP Issue 1 Revision A
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