Correctly Understanding Your Company

By applying the administrative procedure AP04/000

Why do you have to understand a company?

Because if you don't underside your company you cant begin to manage it.

This administrative procedure contains helpful information to be maintained about the context of your organization. It will also serve to communicate a common understanding in your company of what is important as the starting place for a business to be correctly and effectively managed, understood and assessed. This is done in accordance with clause 4.0. 4.1, 4.2, 4.3, and 4.4 of ISO9001:2015

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What can it do for your business?

Gives you and the staff an understanding of what your organisation is for.

Provides an understanding the needs and expectations of stakeholders.

Assists the determining the Scope of your Quality Management System

Explains the quality management system processes

Introduces the Stakeholders Database.

Details the stakeholder Influence in the context of the organisation

Provides an overview of the requirements of the ISO9001 Standard

Helps to explain the complex problems in setting up the quality program

The Contents

Content of AP04/000 is


1.0 Purpose

2.0 Responsibility

3.0 RBT Risk Based Thinking (What If?)

4.0 Procedure

4.1 Understanding the Organisation and its Context

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the Scope of the Quality Management System

4.4 Quality Management System and its Processes

4.5 Stakeholders Database.

4.6 Stakeholder Influence in the Context of the Organisation

5.0 Retained and Maintained Supporting Information

6.0 Quality Audit Requirement

Appx A Procedure Change History and Record

Appx B Lessons learnt and opportunities for improvement

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Technical Specification

Name Value
Pages 16
Type Documented Procedure
Doctype Microsoft Edge PDF Document (.pdf)
Size 672 KB (688,128 bytes)
Date/Time ‎09 ‎May ‎2016, ‏‎13:29:16
Configuration QA04/000/2015 issue 1 Revision A
Replaces/Supersedes No Previous Issue
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