Leadership and Commitment are two most important components of a Quality Management System

Gain an insight into these management issue with procedure QAP05/000

Why document in a procedure these management initiatives?

Because if you don't document it, you wont do it or understand it.

This administrative procedure contains information to be maintained on the requirements for leadership and commitment within the organization. It will also serve to communicate a common understanding within our company of their importance and role in the quality management system and its applications. This is done in accordance with clause 5.0. 5.1, 5.2, and 5.3 of ISO9001:2015

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What can it do for your business?

Helps an understanding of PDCA (Plan Do Check and Act)

Commends resource leadership considerations

Introduces the subject of Strategic Leadership

Discusses the importance of strategic communication

Explains the importance of quality results.

Promotes effectiveness

Explains management support

Introduces improvements projects i

The Contents

Contents of this procedure includes:


1.0 Purpose

2.0 Responsibility

3.0 RBT Risk Based Thinking (What If?)

4.0 Procedure

4.1 Plan Do Check and Act Leadership Considerations

4.2 Resource Leadership Considerations

4.3 Strategic Leadership Considerations

4.4 Communication and Leadership

4.5 Quality Results and Leadership

4.6 Leadership and Effectiveness

4.7 Leaderships of Improvement Projects

4.8 Leadership in Management Support

4.9 Customer Focus

4.10 Policy

4.11 Organizational Roles, Responsibilities and Authorities

5.0 Retained and Maintained Supporting Information

6.0 Quality Audit Requirement

Appx A Procedure Change History and Record

Appx B Lessons learnt and opportunities for improvement

6.0 Quality Audit Requirement

Appx A Procedure Change History and Record

Opportunities for improvement

Appx B Lessons learnt and opportunities for improvement

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Technical Specification

Name Value
Pages 24
Type Administrative Procedure
Doc Type Microsoft Edge PDF Document (.pdf)
Size 832 KB (852,349 bytes)
Date/Time 22 ‎January ‎2023, ‏‎10:15:44
Configuration Issue 1 Revision A
Replace/Supersede No previous issues
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