Business Communications

Improve and control your business communications with BMAP 25-000

What is the benefit to my company of having a procedure for business communications

If you do not have a procedure for business communications, you and your staff will have different and conflicting methods for talking and writing to your customers and other important stake holders

Your Company needs to anticipate, assess, accommodate, analyse, and account for the accuracy and content of important communication needed for each business activity and the period of your Strategic Plan. This assists in the knowledge, understanding and placement of communications received and the timeliness and accuracy of responses to communications received. BMAP 25/000 is an administrative documented procedure 78 pages long on the subject of business communications.

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What can it do for your business?

Tells you what are the important subjects to communicate

Provides advice on planning and timing of communications

Gives advice on how and when to communicate with stakeholders

Highlights the means and methods needed for effective communications

Provides ideas and advice on how to control messages

Explains the importance in training staff to be effective in communication

Describes how to effectively provide advice and corrections.

Ensures that policy is communicated at the correct levels of management

The Contents

The contents of procedure BMAP25/000 consists of


1.0 Purpose

2.0 Responsibilities

3.0 Benefits and Detriments (What If?)

4.0 Procedure

4.1 Subjects requiring communication

4.2 Planning and timing of communications

4.3 Communicating with stakeholders

4.4 Communication means and methods

4.5 Controlling communications

4.6 Communications retention and records.

4.7 Training and Instruction

4.8 Advice and correction

5.0 Related Records, Procedures, and Supporting Information

6.0 Internal Audit Requirement

Appx A Procedure Change History and Record

Appx B Lessons learnt and opportunities for improvement.

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Technical Specification

Name Value
Pages 78
Type Documented Procedure
Doctype Chrome PDF Document (.pdf)
Size 1.23 MB
Date/Time 14/05/2026 15.32
Configuration Issue 1/2026 Revision A
Replaces/Supersedes No Previous Issues
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