Quality Assurance is the maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production. In order to assure your customers of the quality of your products and services, it must be managed by operating a Quality Management System.
All companies have a natural process path, from order to dispatch, which is a critical path that is followed as part of the day to day running of a business
The standard universally recognized to assure the quality of products and services is ISO9001:2015. This International Standard for Quality Management Systems requires that all processes that can impact on the quality of your service or products are identified and monitored to prevent costly mistakes and customer dissatisfaction.
The benefits of implementing and certifying your Quality Management system are numerous so do not delay in contacting Godfrey at Q-Share to start improving your business and keeping your customers.